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Maven Clinic

Proposal Operations Associate

4 days agoRemote
Maven is the world’s largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven’s award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause. Employers and health plans trust Maven’s end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Founded in 2014 by CEO Kate Ryder, Maven has raised $300 million in funding from top healthcare and technology investors including General Catalyst, Oak HC/FT, Sequoia, Dragoneer Investment Group, and Lux Capital.
An award-winning culture working towards an important mission –  Maven Clinic is a recipient of over 30 workplace and innovation awards, including: 
  • TIME 100 Most Influential Companies (2023)
  • CNBC Disruptor 50 List (2022, 2023) 
  • Fast Company Most Innovative Companies (2020, 2023)
  • Built In Best Places to Work (2023)
  • Fortune Best Workplaces NY (2020, 2021, 2022, 2023)
  • Great Place to Work certified (2020, 2021, 2022, 2023)
  • Fast Company Best Workplaces for Innovators (2022)
  • Built In LGBTQIA+ Advocacy Award (2022)

We are seeking a collaborative and detail-oriented Proposal Operations Associate to join our Product Marketing team. In this role, you will report to a Senior Manager, Product Marketing and play a crucial role in supporting our proposals and payer go-to-market efforts. The ideal candidate will have intermediate knowledge and skills in various areas, including enterprise software, business principles, project management, data analytics, and communication. You will work closely with cross-functional teams to contribute to the growth of our organization.

As a Proposal Operations Associate at Maven, you will: 

  • Project manage incoming employer and payer RFPs to drive pipeline
    • Identify and summarize proposal requirements, ensuring a clear understanding of client needs and expectations.
    • Schedule meetings with key proposal contributors, create a collaborative environment, and manage project timelines.
    • Create project management schedules, meeting agendas, and meeting notes, ensuring all necessary documentation is organized and easily accessible.
    • Hold cross-functional team members accountable to timelines
    • Communicate quickly and professionally with external stakeholders
    • Finalize all documents for production, ensuring proper formatting and order for submission.
  • Support go-to-market management for payer partners: 
    • Create documentation to scale launches, onboarding, and ongoing management of payer partners
    • Maintain and develop sales content related to each partner and internal guides to support the Maven growth teams 
    • Work collaboratively with payer stakeholders to support effective communications of Maven’s value prop and pipeline generation 

We’re looking for you to bring:  

  • 2-4 years of professional work experience
  • Bachelor's degree in a relevant field.
  • Project management and time management skills
  • Strong attention to detail and personal accountability
  • Strong, clear, concise communication skills
  • Intermediate understanding of:
    • Enterprise software such as Salesforce, Loopio, etc.
    • Business principles and project risk identification
    • Data analytics
    • General writing and editing skills
    • Google Workspace
  • Intermediate research skills with the ability to apply new information effectively.
  • Enthusiasm for learning about sales and proposal contexts.

Helpful experiences and skills (if you don’t have them, you can learn them with us!): 

  • Experience in a fast-paced environment managing multiple simultaneous projects.
  • Operational mindset with experience optimizing systems and processes.
  • Familiarity with the healthcare industry, digital health, and/or family benefits.
  • Experience with Salesforce and proposal portal platforms.

For candidates in NYC, CO, or CA, the base salary range for this role is $80,000 - $100,000 per year. You will also be entitled to receive stock options and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.

At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams.  

Benefits & Perks: 

We are reimagining what a supportive workplace looks like, from the inside out. On top of standards such as employer-covered health, dental, and insurance plan options, and generous PTO, we offer an all-of-you, inclusive approach to benefits: 

  • Maven for Mavens: access to the full platform and specialists, including care for everything from mental health, reproductive health, family planning, pediatrics.
  • Whole-self care through wellness partnerships
  • Weekly breakfast, lunch, and get-togethers 
  • 16 weeks 100% paid parental leave, flexible time upon return, and $1.5K/mo for 2 months, new parent stipend (for Mavens who've been with us at least six months)
  • Udemy, annual professional development stipend, and access to a personal career coach through Maven 
  • 401K matching for US-based employees (immediately vesting)

These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits. 

Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an email address (e.g Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: For general and additional inquiries, please contact us at

Job ID: 7043744002
Employment Type: Other