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GE Power

Project Quality Manager


Job Description Summary

The Project Quality Manager (PQM) is responsible for ensuring that the contractual quality requirements (in terms of inspection notification, execution, documentation collection, management of non-conformance reports etc.) are compliant with the scope of supply.

You will drive a Culture of Quality where quality is built-in to the planning process, enabling teams to do their work right the first time, where processes are followed in execution, where shortcomings and defects are captured as non-conformances, where problems are fed back into the organization for accountability and resolution, and where ideas and lessons learned are captured for future improvement. You will help front-line and back-office teams resolve problems (i.e. NCR, RCA, 8D, PSR) and act as an culture change agent.

Success in this role looks like:
Interface and collaborate with internal functions, partners, and suppliers to support early identification of potential quality issues and facilitate preventative or corrective measures to avoid the cost of poor quality. You will participate in supporting and influencing continuous improvements that enhance efficiencies and reduce costs while maintaining quality.

Job Description

Who you are:

  • You are someone who demonstrates the GE Leadership Behaviors (Lead with Transparency, Deliver with Focus, Act with Humility, Integrity), brings clarity of thought and consistency of messages and uncompromising integrity.
  • You have basic understanding of quality assurance methods including quality surveillance, inspection and testing techniques.
  • You are able to travel 30% annually both domestically and internationally.

Your role:

  • Support Tendering team for all quality aspects, providing Inspection and Test Programs (ITP) as required.
  • Negotiate quality requirements, witness points, notification period etc. with both the customer and / or the 3rd Party Inspectorate.
  • Close collaboration within the horizontal project quality team (Supplier Quality, Site Quality, Project Management, internal partners and external supply chain, workshops etc.).
  • Lead project specific supplier risk assessment and the definition of project specific Inspection and Test Plans (ITPLs).
  • Integrate witness points, quality requirements and first article inspection requirements in ITPLs.
  • Quality interface to customer and internal partners, participate in customer quality meetings.
  • Manage witness point schedule, communicate inspection notifications to customer and participate in witness inspections as required.
  • Support kick-off meetings with key suppliers / product owners for specific projects.
  • Non-conformance Report (NCR) coordination as ordering unit / assignment group, NCR and CoPQ follow-up.
  • Follow-up and communication on customer non-conformities.
  • Support and lead root cause analysis in the project, such as 8D, A3, 5Why, etc.
  • Prepare End of Manufacture Report (EoMR) documentation for submittal to customer, as per ITP and / or contractual requirements.
  • Closeout of all quality related operations prior to closure of the Project by Project Management.
  • Seek, share and institutionalize best practices and lessons learned across the project
  • Practitioner of Lean
  • Basic knowledge to lead root cause analysis in the project, such as 8D, A3, 5Why, etc.
  • Conduct audits on region's own processes such at the SP Outage Wing to Wing Process

Basic Qualifications:

  • Bachelor's degree in an Engineering or Supply Chain Management discipline from an accredited college or university, or 4+ years of experience Field Quality Service role.
  • 3+ years of experience in a combination of Quality, Manufacturing, Engineering and Supply Chain environments, with demonstrated experience with 8D problem resolution, FMEA and other related quality methodologies.
  • Ability and willingness to travel 30% annually.

Desired Characteristics

  • 3+ years of technical or industry experience with one or more of the following: Steam turbine, generator, or power plant auxiliaries
  • Formal technical and / or quality qualification with practical manufacturing experience
  • Experience with repairs, on-site services (welding, diagnostics, NDT, ...), installation etc.
  • Expertise of applicable Technical Regulations & Standards (TSR)
  • Ability to speak Spanish and/or Brazilian Portuguese fluently
  • Understands the principles of Six Sigma / Lean methodologies.
  • Experience in successfully working with and influencing multi-discipline teams and drive quality improvements (Event Management, Field Service, Parts, Repairs, Operations)
  • Change agent with strong credibility, communication and influencing skills and the proven ability to build relationships and influence stakeholders to become supporters
  • Self-motivated with demonstrated ability to motivate others to achieve results
  • A procedure mindset and ability to implement procedures and monitor compliance
  • Role model for Safety, Quality and Compliance
  • Customer focused in defining quality and establishing priorities.
  • Strong oral and written communication skills.
  • Ability to deliver effective presentations and educate at all levels of the organization.
  • Strong interpersonal and leadership skills.
  • Ability to influence cross-functional business teams and drive quality improvements.

The salary range for this position is $77,900 - $115,000 USD Annually. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. In addition, this position is eligible for a performance bonus. Available benefits include Health and Retirement.

Who We Are

At Steam Power we are used to change and have been continuously adapting to respond to the to the many factors shaping our industry. Change is how we keep pace with the world around us and ensure our long-term sustainability. To achieve this requires us adopting a strong services mindset that becomes the very DNA of Steam Power. As a result, we have become more of a services organization.

We believe our success in large part will depend on us being as diverse of a team as our customers and regardless of our role, every one of us can contribute to making Steam Power the service provider of choice by customers around the globe.

Additional Information

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: No

#LI-Remote - This is a remote position

Employment Type: Other

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